Hiring a qualified fence contractor can be challenging. Not only do you need a reliable and skilled professional, but you also have to decide on the right type of fence for your property. With so many materials, styles, and price points to choose from, the process can feel overwhelming.
Before selecting a contractor, consider:
✅ Material: Wood, vinyl, aluminum, chain link—each has its own pros and cons.
✅ Style: Do you want privacy, semi-privacy, or a decorative picket fence?
✅ Height & Features: Will you need gates, post caps, or custom elements?
Once you have an idea of what you’re looking for, it’s crucial to get estimates from at least two or three different contractors. But don’t just focus on price—the cheapest bid isn’t always the best choice. Instead, look for a company with experience, strong reviews, proper licensing, and a solid reputation.
One of the best ways to find a trusted fencing company is through word of mouth. Ask your neighbors, friends, and family if they’ve had a fence installed recently. Their recommendations (or warnings!) can save you time and trouble.
To help you make an informed decision, we’ve compiled a list of 25+ essential questions to ask any fence contractor before hiring. These questions will give you critical insights into their experience, pricing, materials, and installation process.
Pro Tip: Print this page or save it to refer to when interviewing contractors!
1. How long has your company been in business?
Experience matters. A contractor with at least 5 years in business is more likely to provide reliable service than a new or unproven company. Check online reviews, ratings, and past projects to verify their reputation.
2. Do you have a physical office or showroom?
A legitimate fence company should have a business address or showroom where you can discuss options, view materials, and meet their team. Avoid contractors who only work via phone or email with no physical presence.
3. Are you licensed to operate in this state?
Contractors should have proper licensing to operate legally. Check with your local licensing board to verify their credentials and ensure they comply with local regulations.
4. Do you have insurance (liability & worker’s compensation)?
- General Liability Insurance: Covers any damage caused to your property.
- Worker’s Compensation: Protects you from liability if a worker gets injured on your property.
- Ask for proof of both before signing a contract.
5. Is there any pending legal action against your company?
Search court records, BBB complaints, and online reviews to ensure the company isn’t facing lawsuits, unpaid debts, or unresolved disputes.
6. Are you a member of professional organizations like the AFA or BBB?
Membership in groups like the American Fence Association (AFA) or Better Business Bureau (BBB) shows they adhere to industry standards and ethical business practices.
7. Do you handle permits, or do I need to obtain them?
Some contractors pull permits for you, while others require you to handle them. Make sure permits are secured before work begins to avoid fines or legal issues.
8. Will you contact my utility company to locate buried lines?
A professional contractor should call 811 to locate underground gas, water, and power lines before digging to prevent costly damage.
9. Can you help verify my property lines before installation?
Your fence should be installed inside your property lines to avoid disputes with neighbors. Some contractors offer property surveys, while others may refer you to a surveyor.
10. What fencing materials do you offer?
Ask if they provide:
- ✅ Wood (Cedar, Pine, Redwood)
- ✅ Vinyl (Low maintenance, durable)
- ✅ Aluminum (Rust-resistant, stylish)
- ✅ Chain Link (Affordable, secure)
- ✅ Wrought Iron (Elegant, high-end)
11. Where do you source your materials?
Quality materials last longer and require less maintenance. Find out if they use trusted suppliers or generic, lower-quality materials.
12. Do you offer different fence styles and custom designs?
From privacy fences to ornamental designs, ensure they can build a fence that fits your property’s style and functional needs.
13. How deep do you set fence posts?
- Posts should be set at least 24 inches deep for residential fences.
- In cold climates, posts should go below the frost line (often 36 inches or more) to prevent shifting.
14. Do you set posts in concrete?
Concrete stabilizes fence posts, preventing leaning and damage. Avoid contractors who skip this step.
15. How do you handle sloped or uneven yards?
- Stepped Fencing (stair-step design)
- Racked Fencing (angled to match the slope)
16. Do you install gates? What types are available?
Ensure they offer:
- Single & Double Gates
- Automatic Gates (Sliding or Swing)
- Custom Security Gates
17. How will you handle cleanup after installation?
A responsible contractor should remove all debris, excess materials, and old fencing if applicable. Ask if cleanup is included in the cost.
18. Can you provide a written, itemized estimate?
A detailed quote should break down costs for:
- Materials
- Labor
- Permits
- Additional fees (e.g., removal of old fence)
19. What is your payment schedule? Do you require a deposit?
- Be cautious of large upfront payments.
- A reasonable deposit is 10-30% of the total cost.
- Final payment should be made only after the job is completed and inspected.
20. How long is your estimate valid?
Material costs fluctuate, so ask how long the quote remains valid. Most estimates are good for 30-90 days.
21. Do you offer financing or payment plans?
For large projects, some companies provide installment payments or financing options.
22. What warranty do you provide on installation?
A reputable contractor should offer a 2-5 year workmanship warranty.
23. What is the manufacturer’s warranty on materials?
- Vinyl & Aluminum: Often lifetime warranties
- Wood Fences: Varies (ask about rot or termite protection)
24. How should I maintain the fence after installation?
Ask for maintenance tips based on your fence material (e.g., staining wood fences, cleaning vinyl).
25. Do you offer repair or maintenance services?
Some contractors provide:
- Fence Repairs (Replacing damaged panels/posts)
- Power Washing & Sealing (For wood fences)
Hiring the right fence contractor requires asking the right questions. A professional, experienced contractor will have no problem answering these and providing written estimates, references, and proof of credentials.
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